Shipping: Shipping worldwide via USPS is FREE and includes delivery confirmation (U.S. only). Insurance is recommended (U.S. only), at $1.35 for each $50 ordered.
Priority Shipping is available upon email request. I must create and send you a new invoice! Items immediately available (i.e. auctions and catalog) will be shipped within 1-2 business days of receiving payment Shipments usually take 3-4 days in the US, 1-2 weeks internationally. For international shipping, please do allow 4-6 weeks. Please make sure the address you provide is correct and complete.
Please note that anyone making an international purchase is responsible for their own duty fees or any other fees imposed by their home country when receiving packages. I will not mark "gift" on customs forms, nor will I mis-represent the value of the items purchased.
Returns/Refunds: I want to make sure that you are completely happy with your bead purchase!
For returns/refunds in the same condition the items were sent: If for any reason you are not satisfied with any item purchased from Moon Fairy Glass you may return it for a refund. I ask that you please obtain a refund authorization by emailing me within 10 days of receipt of the item. Refunds do not include return shipping costs. I do reserve the right to impose a 10% restocking fee on returns. This is usually not necessary, but will be determined on a case-by-case basis.
